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Keeping Safe

Meeting People

When you start exploring your queer identity, it’s likely that you’lll want to meet people in the queer community. Rainbow Youth offers social groups outside of the nightclub scene that are a safe way for you to meet others. If you’re in Auckland, you can visit our drop-in centre on Karangahape Road. We also have lists of support and social groups throughout the North and South islands.

Here’s some advice if you decide to meet up with someone you don’t know well:

* Make sure someone knows where you are going, and who you’re meeting.
* You could arrange for someone to call or text you during the time you are out to make sure you are okay.
* Meeting in a busy, public place during daylight hours is best.
* Do not go somewhere you could be put at risk.
* Until you are sure the person is genuine, don’t give them your home address or phone number.
* If you get an bad feeling about the person, don’t ignore it. Just make an excuse and leave.
* Always make sure you have a way of getting home safely, and that you have money for a taxi if you need it.
* Tell someone where you are going. This could be a friend or family member and tell them about the person you are arranging to meet.

Remember, you are meeting to have fun. Don’t ever be pressured into doing or saying anything you feel uncomfortable with.  Trust your instincts if you don’t feel safe and be over-cautious if you don’t feel confident.

Mental health: phone and online support

Everyone has some rough times as a teenager and a young adult, and if you’re questioning your sexual or gender identity, you might find this time of your life even tougher.

Self-harming or suicide may seem like ways of dealing with feelings or situation that are painful or overwhelming. If you are having thoughts of hurting yourself, it’s really important that you look for help and talk to somebody about it.

Emergency help for crisis situations

Auckland mental health crisis services

Central Auckland – 0800 800 717
West Swanson, Piha & Titirangi – (09) 822 8500
Henderson – (09) 822 8600
North Shore / East Rodney – ask for the CATT team North – (09) 486 1491
South Auckland – (09) 270 4742

Wellington mental health crisis services

Wellington, Kapiti Coast, Porirua City,Wellington City, Upper Hutt, Lower Hutt region – (04) 494 9169

Anywhere else in New Zealand: dial 111

Phone and online support & counseling


Phone counseling for gay, lesbian, bisexual, transgender, curious or questioning individuals
10am – 10pm
Phone (09) 303 3584 or Freephone 0800 OUTLINE (0800 688 5463)
Website www.outline.org.nz


Crisis/counselling Line
11am – 11pm daily
Phone (09) 376-6633 or Freephone 0800 37 66 33
Text 027 4 YOUTHS
Website www.youthline.co.nz
Face-to-face counselling is also available. Contact the Youthline office on (09) 376-6645 9am – 5pm Monday to Friday to make an appointment.


24-hour phone counselling
Phone (09) 522 2999
Chinese Lifeline 0800 888 880
Website www.lifeline.co.nz

What’s Up

Free, telephone counselling service for New Zealanders aged 5 to 18 years
12pm-12am (noon to midnight) 7 days week
Phone 0800 942 8787
Website www.whatsup.co.nz

The Low Down

Information for 13-24 year-olds about understanding and getting help with depression
Website www.thelowdown.co.nz
Free text to 5626
Online chat http://www.thelowdown.co.nz/#/chat/

Alcohol Drug HelpLine – He kai a te rangatira he korero

Information and support with any problem, issue or query you have about your own or someone else’s drinking or drug taking.
10am – 10pm everyday
Phone 0800 787 797
Website www.alcoholdrughelp.org.nz

What we mean when we say queer

A reclaimed word that represents sexuality and gender diversity. We use it to encompass lesbian, gay, bisexual, transgender, intersex, fa'afafine, and takataapui identities, as well as everyone in between and not sure. This word is used by many people, but it is also appreciated that it is not the preferred term for everybody.

What we mean when we say trans*

Rainbow Youth uses the word 'trans*' as an umbrella term for gender-diverse people, including for example; whakawahine, tangata ira tane, FtM, MtF, transsexual, fa'afafine, transgender, whakawahine, transmen, transwomen, akava'ine, leiti, genderqueer and gender-neutral people.